Latest Etisalat Vacancy in Lagos (Apply Now)
JOB TITLE: MANAGER-PREPAID SERVICES
LOCATION: Lagos,NG
Job Summary
Manage the design and deployment of all prepaid product and service offerings
PRINCIPAL FUNCTIONS
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Develop inputs for Etisalat Nigeria's prepaid services road-map in line with approved business strategy
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Develop propositions/ business cases for prepaid packages, propose
modifications to enhance existing offerings and proffer recommendations
to the Head-
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Liaise with the IT team for solution/ platform selection and deployment of relevant technology for prepaid product roll-out
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Manage, monitor and evaluate on-going performance and quality of all
prepaid products and services in line with pre-defined service levels
and KPIs
- Liaise with the Pricing & Tariffs team to agree and manage prepaid tariffs.
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Facilitate new product training and co-ordinate with relevant client
facing functions, e.g Customer Care, Sales and Regional personnel, to
ensure staff are fully trained on all prepaid products and services
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Assist in implementing the unit?s work programmes and plans in line with agreed upon procedures and guidelines
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Assist in planning and managing the human and material resources of the
unit to optimize performance, boost morale and enhance productivity
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Manage inter-functional relations to ensure synergy across departments and divisions
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Provide leadership and guidance to team members and manage subordinates?
performance towards the achievement of overall team objectives
EDUCATIONAL REQUIREMENTS
First degree in a numerate discipline
Postgraduate/ professional qualifications and/ or certifications will be an added advantage
EXPERIENCE, SKILLS & COMPETENCIES
Between six (6) and eight ( 8 ) directly relevant post-NYSC work
experience, with at least most recent three (3) years in a supervisory
role
CLICK HERE TO APPLY
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